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Windows update Black screen Blue windows logo – Microsoft Community
Press and hold Shift key and restart your Computer. Hope it helps, reply to us with the status of your issue. We will be happy to assist you. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Black screen may appear for various reasons, however, I would suggest you try the following steps and see if it helps. To disable all non-Microsoft services refer the article called Clean Boot.
Steps for Windows 8. Note: After troubleshooting, refer to this section “How to reset the computer to start normally after clean boot troubleshooting”. Hope this helps. Please respond if you have further related queries. I am going to be away from my PC until early December , so will be unable to try your suggestios until then, but I will let you know how I get on.
As the issue still persists, I would suggest you to download the media creation tool to install windows 10 and create Windows 10 installation DVD media and try Repairing your Computer.
Press any key. Click Repair your computer in the lower left corner. I’m away from the PC until early December but will give it a try then and let you know how I get on. Thanks for the continued support. Sorry for the delay but I have only just had time to try out your suggestions. Choose where you want to search below Search Search the Community.
Search the community and support articles Windows Windows 10 Search Community member. Since upgrading my desktop from Win 7 to Win 10 I have a problem on startup. It goes to a black screen with a blue Windows logo and no cursor. The PC doesn’t respond to any keys either so I have to shut down using the power button. If I restart the PC it comes up normally and all is well , until the next time I try and use it. Before the upgrade I didn’t have any problems on start up.
Thanks for looking and hope someone has some ideas. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hi Francis, Thanks for posting your query on Microsoft Community. I suggest you to try performing Start up repair and check if it helps.
Follow the below steps: Press and hold Shift key and restart your Computer. Select Troubleshoot. Select Advance Option. Select Startup Repair. Follow the on Screen instruction. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User’s post on October 18, Hi, Sorry to say the problem reappeared the following day, exactly as in the original post. Regards Francis. In reply to FrancisParish’s post on October 26, Hi Francis, Black screen may appear for various reasons, however, I would suggest you try the following steps and see if it helps.
Method 1: Update Graphics Card Follow the steps. Expand the Display Adapter. Wait for sometime and check if the issue persists. Restart your system. Regards, Jesinta Rozario. User’s post on October 30, Hi Jesinta, I am going to be away from my PC until early December , so will be unable to try your suggestios until then, but I will let you know how I get on.
Many thanks Francis. In reply to FrancisParish’s post on October 30, Hi Francis, Thanks for replying to us with the status of your issue. Follow the below steps: Create installation media for windows Select the correct time and Keyboard type.
Follow the on screen instruction. User’s post on November 4, Hi Jesinta, Sorry for the delay but I have only just had time to try out your suggestions. This site in other languages x.
Windows 10 black screen blue logo free download
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